Independently Owned, Locally Grown, Community Loved
Community Bank Home Hill & Ayr is pleased to welcome a new face to the team, with Mikayla Giddy recently joining the branch as a Customer Service Officer.
Born in Townsville and raised in Ayr, Mikayla is no stranger to the Burdekin. Growing up alongside her brother and surrounded by family deeply connected to the local community, she has a genuine appreciation for the region and the people who call it home.
Now stepping into her new role at Community Bank Home Hill & Ayr, Mikayla is excited to build relationships with customers and become part of a team that is dedicated to supporting local people and businesses.
“The thing I enjoy most about my role is being able to interact with the customers who come into the branch and getting to know them,” Mikayla said.
“It’s great meeting different people every day and helping them with their banking needs.”
Away from work, Mikayla enjoys spending time with friends, travelling and indulging in a little retail therapy. Her friendly personality and enthusiasm for connecting with people make her a natural fit for a customer-facing role.
Having grown up in the Burdekin, Mikayla understands the unique sense of community that makes the region special.
“We’re a tight-knit community that’s always looking out for one another,” she said.
“There are always special events happening that bring people together and create opportunities for people of all ages to connect and enjoy themselves.”
Community Bank Home Hill & Ayr Acting Branch Manager Sally Smith said Mikayla’s local knowledge and approachable nature have already made a positive impression on both customers and staff.
“We’re delighted to welcome Mikayla to the team,” Sally said.
“Being a local, she understands the values that are important to our customers and the wider community. Her enthusiasm and willingness to help make her a wonderful addition to our branch.”
As Community Bank Home Hill & Ayr continues its commitment to delivering personalised service and investing back into the local community, team members like Mikayla play an important role in ensuring customers feel welcomed and supported every time they walk through the door.
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