Wednesday, December 6, 2023

Issue:

Mackay and Whitsunday Life

The Heart of Community Banking

Giving back and re-investing in the community sits at the very heart of the Bendigo Bank ethos, and this is evidenced locally by the incredible donations Community Bank Home Hill and Ayr has made to local community groups over the years.

“Since 2008 we have injected a total of $1,005,110 in community grants, sponsorships and dividends back into our amazing community,” said Chantel Michielin,

Senior Branch Manager.

“This has only been made possible by the support from our Home Hill, Ayr and Bowen communities and those people and organisations that have chosen to do their banking with us.”

“Community banking is based on a 'profit-with-purpose' model, which means our profits are returned directly to the community that has generated them.  You may not think who you bank with matters. But it does. For our customers, their banking is making a real difference”.

It was back in 2003 when a group of community-minded volunteers first formed a steering committee to look at the possibility of operating a Bendigo Community Bank in Home Hill. After much hard work, Community Bank Home Hill opened its doors and, with the support of the community, flourished.

In 2017 a decision was made by the Board to expand into Ayr bringing a different mix of residential and small business and another wave of growth.

“We are a one-stop-shop for all your banking needs and offer business banking, agribusiness personal banking and all lending, including insurance and access to wealth advisors.”

Renowned for its exceptional customer service, Community Banks Home Hill and Ayr are entirely staffed by locals and everyone is invited to walk in and experience the genuine and personal customer service on offer.

“The whole concept of a Community Bank is to provide banking services to our communities and to generate profits that are then distributed back into those communities,”

“The more customers that we have banking with us, the more profits we can put back into our local community via grants and sponsorships as we fulfil our vision to be Australia’s bank of choice,” Ms Michielin concluded.

Chantel Michielin, Senior Branch Manager (centre) with the rest of the team at Home Hill and Ayr Community Bank. Photo supplied

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