April 15, 2026

Small Act Of Kindness Sparks Big Community Praise

A simple act of kindness at a local business has captured the hearts of the Burdekin community, with a heartfelt social media post continuing to gain attention online.

In true Burdekin spirit, where locals proudly support locals, resident Renee Louise shared her gratitude after receiving exceptional service during a visit to Mitre 10 earlier this week.

Renee said she was impressed by a young staff member who went above and beyond to help her find what she needed, turning a routine shop into a memorable experience.

“Thank you so much for your customer service, such a fantastic experience, its workers like you that keep us buying local,” she wrote.

The post quickly resonated with the community, prompting a response from the employee’s proud mother, Esther Rush.

“Thank you for the lovely words to my daughter. Precious is her name and she was the only girl that was rostered on today. I will pass on the nice words to her as she doesn’t have Facebook yet.”

Since then, other locals have chimed in, sharing similar experiences and praising the friendly, helpful nature of staff across the region.

“I have had the same experience on many occasions. I'm a bit limited in movement and they are more than happy to help and carry heavier things to my car.
It's a pleasure as where I came from to move here that kind of service was rare. Well done,” wrote one resident.

“Yes, the young lady that served me was lovely, I would be proud to have her working for me,” said another.

The story serves as a reminder of the power of small gestures and the strong sense of community that defines the Burdekin, where kindness, connection and supporting local truly go hand in hand.