Sixty Years Of Strong Values & Community Heart Nutrien Harcourts McCathies, Ayr

Six decades of rich foundational history, strong values, and success will see Nutrien Harcourts McCathies in Ayr celebrate a momentous, 60th anniversary this year.

Founded in 1965 by Jack and Milly McCathie, Nutrien Harcourts McCathies, formally McCathies Real Estate, has seen waves of change, innovation and modernisation, yet continues to operate with the same values set by the pair all those years ago. Jack and Milly were a busy entrepreneurial couple, establishing businesses across the district specialising in transportation, retail, and of course, real estate.

As the years progressed, the business moved premisses from 132 Queen Street to 131 Queen Street to where it stands today at 262 Queen Street in Ayr and was passed exclusively through the McCathie family for 49 years before Paula and John Mottin joined as partners in 2014. Jack and Milly’s daughter, Janice and her husband Garry, alongside her brother John and his wife Lyndy, operated the family business for many years, adapting to the ever-changing real estate market and landscape.

In 2014, McCathies Real Estate joined the Landmark franchise, inviting John and Paula into the business and renaming the establishment to what it’s known as today, Nutrien Harcourts McCathies.

Seeing the business evolve from the days of hand printed for sale signs, to what it has now become, Lyndy stayed as partners alongside John and Paula for many years up until Lyndy officially retired at the end of 2021.

“I think the best memories are all the people that we connected with during the time, whether they be salespeople or owners’ tenants,” Lyndy reminisced.

In recent years, Paula and John have helped grow the business exponentially, welcoming in the sale of rural properties, and building upon the business’s history with past clients – an aspect of the job Paula loves the most.

“The best thing about real estate in a small town is you actually get a history of people and property, and especially over 60 years, you get to know the whole generations, it’s lovely,” shared Paula.

Licensed Real Estate Salesperson, Rural Specialist, Auctioneer, and Clearing Sale Specialist John Mottin was born and raised in the Burdekin Shire, where he has spent his life deeply involved in the cane farming industry. Known for his strong work ethic, John prides himself on his honesty, transparency, and unwavering commitment to providing reliable, professional service. His dedication to his clients sets him apart in the competitive real estate market.

Originally from Mackay, Paula Mottin has called the Burdekin home since 1998, developing a deep connection with the town and its people. As a passionate real estate professional and co-owner of Nutrien Harcourts McCathies, Paula believes real estate is about more than just property - it’s about people. She is committed to delivering exceptional personal and professional service, grounded in honesty, open communication, and a genuine desire to achieve the best possible outcomes for her clients.

‍

Guided By Many Hands

A Snapshot Through Time

1965
After 22 years of marriage and numerous business ventures, Jack and Milly McCathie founded McCathies Real Estate at 132 Queen Street, Ayr. Although the building needed some TLC and essential renovations, the pair were far too busy to notice its flaws!

1966
Jack and Milly invited their daughter Janice and son-in-law Garry Jones to join the growing family business. As McCathies expanded, they relocated across the road to 131 Queen Street, Ayr.

Late 1960s – 1970s
McCathies diversified beyond real estate - taking on the TAA travel agency, becoming Elna sewing machine agents, and importing cane furniture. During this period, Jack and Milly’s son John and his wife Lyndy joined the family business. John managed Ayr Secondhand Dealers, while Lyndy supported the growing rental and property management side alongside Janice.

1978
Jack and Milly purchased the prominent corner building at 262 Queen Street, seeing its potential for expansion.

1979
McCathies Real Estate and Ayr Secondhand Dealers moved to 262 Queen Street, Ayr. The business also launched Jan & Lyndy’s Sewing World, adding a fabric and haberdashery shop to the thriving premises.

1980s
With no computers, all admin and bookkeeping were done manually including long nights writing cheques at the dining table. Despite retiring, Jack and Milly remained close by to lend a hand when needed.

1987
Jack and Milly officially retired, leaving the business in the capable hands of Janice, Garry, John, and Lyndy.

1991
McCathies purchased the rent roll from Burdekin Real Estate. With the rent roll growing rapidly, the business entered the computer age - marking a significant (and challenging) step forward in administration.

2002–2009
The Burdekin experienced a property boom. Out-of-town buyers started snapping up multiple properties, and the demand for rentals surged. McCathies launched its first website - mccathiesrealestate.com.au - leading to a flood of enquiries. The rent roll expanded rapidly, and prices began to rise after years of stagnation.

2014
John and Paula Mottin became partners with John and Lyndy McCathie. The business began trading as Landmark Harcourts McCathies, and Janice officially retired.

2015
Janice sold her shares to Paula and Johnnie and officially retired from the business.

2017
The company acquired the rental portfolio from Sugar Realty, expanding the rent roll significantly.

2018
Further growth came with the acquisition of Brandons Real Estate’s rental portfolio.

2019
The Landmark franchise rebranded as Nutrien, and the business adopted the name Nutrien Harcourts McCathies.

2021
John and Lyndy McCathie retired and sold their shares to Paula and Johnnie Mottin, officially passing the baton to the next generation of leadership.

Today
McCathies has grown from a small family-run real estate office to a full-service property agency, offering: residential, rural, and commercial sales, residential and commercial property management, storage unit management, body corporate management, property and chattel auctions and Airbnb management.

The Award Winning Legacy Continues

Over the years, the real estate agency has attracted plenty of praise and received an array of prestigious awards and titles including an Australian National Award, and 25 Nutrien Harcourts Awards.  More recently, the Mottins’ proudly announced that Nutrien Harcourts McCathies has been recognised as the leading office across the entire Nutrien Harcourts network—a title they carry with great pride. John Mottin has also achieved significant national acclaim, ranked as the fifth top-performing Sales Consultant in Australia among more than 1,000 Harcourts offices. Internationally, he holds an impressive 27th place ranking.

“It’s always nice to be acknowledged, but for me, it’s never really about the awards,” Paula shared. “What matters most is how you treat people and go about your work. That’s what truly makes the difference.”

Still managing residential properties, body corporates, commercial properties, storage units and now rural and farming properties, the team at Nutrien Harcourts McCathies are dedicated to serving their clients with the highest levels or professionalism, knowledge and expertise. Over the years, many people have had instrumental roles in the growth of the business including of course Jack and Milly McCathie, Garry and Janice Jones, John and Lyndy McCathie, John and Paula Mottin, Alan Davidson, Martin Poots, Geoff and Judith Keyse, Lyn Stenning, Neil Jensen, Rose Spelta, Sharon Hawkins, Louise Butler, Lisa Zabel, Delvene Di Bella and Sue Perry, to name a few.

Although times have changed and the days of endless pages of handwritten documents and records have passed, the business still continues to observe the values of putting people first, doing the right thing, being courageous and operating with fun and laughter in every professional endeavour. Locally owned and operated for 60 years, John, Paula and the team at Nutrien Harcourts McCathies look forward to what the future holds and hope to continue celebrating many more prestigious awards and meeting outstanding business milestones.

MEET THE SALES
SUPERSTARS

Amber Hornsby

Since joining Nutrien Harcourts McCathies in 2019, Amber has become an indispensable part of the team, known for her professionalism, industry knowledge, and unwavering commitment to client satisfaction.

Amber's journey began in customer service within the travel industry, where she developed a passion for helping people—something she carried with her into real estate. Starting on reception, Amber quickly demonstrated her capabilities and moved into the sales department, where she has flourished as a Sales Assistant for the past five years.

Her role has seen her work closely with a range of sales agents, giving her a well-rounded perspective on the local property market. She’s gained valuable insight into legislation surrounding both vacant and tenanted properties and sharpened her communication and negotiation skills—qualities that shine through in every client interaction.

Clients consistently praise Amber for her approachable nature, professionalism, and her ability to truly listen. She makes it a priority to understand each client’s unique needs and ensures they feel confident every step of the way.

Now a Licensed Real Estate Agent, Amber proudly represents Nutrien Harcourts McCathies and continues to pursue professional development. Her commitment to learning and growth is matched by her dedication to delivering top-tier service.

Amber Hornsby is more than just a Sales Assistant—she’s a trusted guide and a driving force behind the team’s success. Her passion, reliability, and integrity make her a standout in the real estate world.

Candice Dyball
‍
Since relocating from Toowoomba to the Burdekin in 2021, Candice Dyball has brought energy, professionalism, and strategic insight to the Nutrien Harcourts McCathies team. With a background in high-level management roles, Candice quickly made her mark in real estate, beginning as a finance administrator where she developed a keen understanding of investor priorities and current market trends from both the sales and property management angles.
Eager to expand her industry expertise, Candice transitioned into the Commercial Leasing department. Starting in an administrative role, she rapidly advanced to become Commercial Leasing Manager—a role in which she refined her communication and negotiation skills, built a strong grasp of lease agreements, and kept up to date with evolving legislation.
Now, with three years of diverse real estate experience under her belt, Candice is embracing a new challenge as a Sales Agent. Her deep property knowledge and thorough understanding of real estate processes make her a trusted partner for clients navigating the buying or selling journey.
Candice’s approach is defined by strategy, empathy, and a genuine commitment to client success. Whether she’s assisting a first-time buyer or guiding a seasoned investor, her focus remains on delivering seamless, informed, and rewarding outcomes.
Candice Dyball is a true asset to Nutrien Harcourts McCathies—her drive, adaptability, and client-first mindset set her apart as she continues to grow and excel in the world of real estate.

‍

Lisa Sarri: Legal Expertise Meets Real Estate Excellence

‍
With a background as a former solicitor, Lisa Sarri brings a rare and valuable combination of legal acumen and customer-focused service to her role as Sales Assistant at Nutrien Harcourts McCathies. Her transition from law to real estate has proven to be a perfect fit, allowing her to support clients with precision, professionalism, and care.
Lisa’s in-depth understanding of property legislation gives her a distinct edge in the real estate world. She effortlessly navigates complex property matters, offering clients clear, accurate advice and ensuring that every step of the sales process is handled with confidence and clarity.
Known for her warm and approachable nature, Lisa creates a welcoming experience for every client she meets. Whether answering property enquiries, providing legal insight, or guiding buyers and sellers through the finer details of a transaction, Lisa’s genuine desire to help is always front and centre.
Her ability to combine a legal background with a strong commitment to service makes her an invaluable member of the team. Clients consistently feel supported, informed, and reassured under Lisa’s guidance.
Lisa’s professionalism and personable approach have helped her build trusted relationships with clients and colleagues alike. As a Sales Assistant, she continues to raise the bar—delivering not just results, but a real sense of ease and confidence to those navigating the property journey.
Lisa Sarri is a standout contributor to Nutrien Harcourts McCathies—smart, supportive, and always ready to go the extra mile.

Latoya Hartwell: A RisingTalent with Drive and Dedication

Since joining Nutrien Harcourts McCathies in 2022, Latoya Hartwell has quickly proven herself to be a vital part of the team. Beginning her real estate journey as a receptionist, Latoya stood out from day one with her enthusiasm, strong work ethic, and eagerness to learn.
Her dedication and quick adaptability saw her move into the role of Property Management Assistant, where she gained valuable insight into the real estate industry and began refining the skills that now define her success. With a strong foundation in both customer service and property processes, Latoya has since stepped into her current role as Sales Assistant—where she continues to excel.
Latoya brings a winning combination of excellent computer skills, a natural ability to connect with people, and a calm, organised approach to every task. Whether she's coordinating appointments, supporting sales agents, or assisting clients with enquiries, Latoya approaches each day with positivity and professionalism.
Her willingness to grow, paired with her approachable personality and strong communication skills, make her a dependable and trusted team member. Always ready to help and eager to expand her knowledge, Latoya is a shining example of what dedication and drive can achieve.
As she continues to build her career in real estate, Latoya Hartwell remains a valued and promising presence at Nutrien Harcourts McCathies—contributing daily to the team's success and leaving a positive impression on everyone she works with.

Amanda Tuffin: A Trusted Expert in Body Corporate and Commercial Leasing Management
‍
With over 14 years of diverse experience in property management, Amanda has built a reputation as a knowledgeable, adaptable, and highly professional member of the real estate industry. Her career began with Defence Housing in Townsville and Cairns, where she played a key role in managing a complex portfolio of more than 2,000 properties. Spanning a vast area—from Thursday Island to Mackay and as far west as Mt Isa—this role provided Amanda with invaluable experience handling a wide range of property matters across different markets and client types.

In 2011, Amanda relocated to Ayr and continued her career in real estate as a Property Manager. Her commitment to excellence, strong work ethic, and in-depth knowledge of the industry soon caught the attention of Nutrien Harcourts McCathies, who welcomed her to the team in 2017. Amanda’s role quickly expanded beyond property management to include responsibilities in financial and sales administration, where her attention to detail and ability to manage multiple priorities made her an indispensable part of the office.

Amanda’s personal experience as a buyer, seller, and property investor enhances her understanding of the real estate process, allowing her to connect with clients on a meaningful level and provide advice that is both practical and empathetic.

Stephanie Wilkie

Leasing and Business Development Executive
Stephanie Wilkie is a standout professional in the local real estate industry, known for her proactive approach, strong work ethic, and in-depth knowledge of the rental market. Her career began in property management, where she quickly distinguished herself through her ability to manage properties effectively and communicate clearly with both landlords and tenants.
Prior to entering the real estate world, Stephanie worked alongside her husband in their local plumbing business. This hands-on experience provided her with valuable insight into the practical side of property maintenance, including an understanding of compliance requirements, repair costs, and the importance of timely, reliable service. That background gave her an edge when she transitioned into property management—an edge she continues to use to her clients’ advantage today.
Over the past five years, Stephanie has immersed herself in the local rental market, building a deep understanding of legislation, tenancy requirements, and investor priorities. Her experience conducting countless property inspections has given her a sharp eye for detail and a clear picture of rental standards across the region.
Stephanie’s approachable nature, combined with her excellent problem-solving skills and analytical mindset, helped pave the way for her transition into dual leadership roles as Leasing Manager and Business Development Manager at Nutrien Harcourts McCathies. In these roles, she is responsible for identifying new business opportunities, maintaining strong client relationships, and ensuring a smooth, informed experience for both new and existing landlords.
Her strengths lie in building trust, resolving issues with care and efficiency, and helping clients achieve their investment goals. Stephanie’s strong communication and negotiation skills ensure every interaction is clear, productive, and professional.
Stephanie Wilkie continues to grow her profile in the real estate space, bringing a balance of industry knowledge, hands-on experience, and a genuine passion for helping people. She remains a vital member of the Nutrien Harcourts McCathies team—committed to delivering top-tier service and real results for every client she works with.

Sabrina Thorne:Delivering Excellence in Every Aspect of Property Management

Sabrina Thorne is a highly efficient and dedicated Property Manager who continues to impress clients and colleagues alike with her exceptional ability to manage a broad and diverse portfolio of properties. Her strength lies in her keen attention to detail, exceptional time management, and her calm, professional approach to every situation.
Known for getting things done quickly and accurately, Sabrina ensures that day-to-day operations run smoothly for both landlords and tenants. Her strong organisational skills allow her to manage multiple properties and responsibilities simultaneously without compromising on the quality of service. From lease administration to coordinating repairs and inspections, she handles each task with confidence, care, and consistency.
What truly sets Sabrina apart is her unwavering commitment to customer service. She makes it a priority to provide a seamless and stress-free experience for everyone involved. Whether she’s resolving a maintenance issue, responding to tenant enquiries, or advising landlords on best practices, Sabrina brings a personal touch to every interaction. Her friendly and approachable nature builds trust, while her proactive communication ensures that all parties feel informed and supported.
Sabrina also excels in building long-term relationships with property owners and tenants, thanks to her reliability, professionalism, and solution-focused mindset. She doesn’t just manage properties—she creates positive experiences that lead to satisfied clients and well-maintained homes.
With a genuine passion for her work and a drive for excellence, Sabrina continues to be a standout performer in the real estate industry. Her dedication to delivering outstanding service and her ability to maintain order in the fast-paced world of property management make her an invaluable member of the Nutrien Harcourts McCathies team.
Whether navigating a complex tenancy or simply ensuring routine matters are taken care of efficiently, Sabrina Thorne is a trusted name in property management—reliable, results-driven, and always ready to go the extra mile.

Maree Nielson: A Freshand Focused Force in Property Management

Since joining the real estate industry in 2024, Maree has quickly made a name for herself as a dedicated and highly organised Property Manager. Despite being relatively new to the field, her keen eye for detail and commitment to exceptional customer service have positioned her as a trusted professional among tenants and property owners alike.
Maree’s organisational skills are second to none. She ensures that every element of property management—from tenant communication and lease coordination to maintenance scheduling and problem resolution—runs efficiently and smoothly. Her proactive approach allows her to anticipate potential issues before they arise, giving clients peace of mind and preventing disruptions.
What truly sets Maree apart is her genuine dedication to building strong relationships. She listens carefully, communicates clearly, and ensures that everyone involved feels valued and understood. This empathetic approach has earned her praise from clients who appreciate her responsiveness and ability to navigate the often complex dynamics of property management with professionalism and care.
Her natural problem-solving skills mean she is quick to address concerns and find effective solutions that benefit both landlords and tenants. Maree’s focus on maintaining positive, collaborative relationships underpins her approach and contributes significantly to the success of the properties she manages.
Though new to the industry, Maree brings a fresh perspective and an unwavering dedication to excellence. She is rapidly becoming a vital member of the Nutrien Harcourts McCathies team, helping clients navigate the challenges of property ownership and tenancy with confidence and ease.
Maree’s combination of organisation, communication, and customer service makes her a rising star in property management—one who is clearly here to make a lasting impact.

Madison Lamb: Finance Administrator:Versatile and Driven, Excelling Across Real Estate Roles

Madison brings a unique and diverse skill set to her real estate career, blending customer service, finance, and entrepreneurship experience to become a versatile and highly valued team member at Nutrien Harcourts McCathies. Before stepping into real estate, Madison ran her own Home Organisation and Cleaning Business, where she developed strong organisational skills and learned the importance of managing client relationships with care and professionalism.
Starting her real estate journey as a receptionist gave Madison a solid foundation and a broad understanding of the industry’s many moving parts. Motivated to grow her career, she obtained her real estate license and quickly moved into a Property Manager role. Here, Madison honed her communication skills, balancing the needs of investors and tenants alike to ensure properties were well managed and clients satisfied.
Madison’s keen interest in financial matters led her to embrace a new challenge in the financial administration department, focusing on trust accounting. Although this was a new area for her, she approached it with enthusiasm and dedication, quickly mastering the complexities of financial management within real estate.
Over her two years at Nutrien Harcourts McCathies, Madison has proven herself adaptable, hardworking, and eager to learn. Her ability to juggle multiple responsibilities with exceptional organisation and time management skills has made her an indispensable part of the team.
Madison’s journey is a testament to her commitment to professional growth and continuous improvement. By drawing on her varied background and maintaining a positive, proactive approach, she consistently contributes to the ongoing success of Nutrien Harcourts McCathies and the satisfaction of its clients.

‍

Kaylah Cheney, A Welcoming Face And First Point Of Contact

Kaylah joined the Nutrien Harcourts McCathies team as a school leaver, bringing with her a strong background in the catering industry and a natural talent for customer service. Her experience in fast-paced, client-focused environments has shaped her ability to communicate effectively and ensure every interaction is warm and professional.

Recently, Kaylah took an exciting step in her personal journey by purchasing her first home. This experience has given her valuable first-hand insight into the property buying process, deepening her understanding of real estate and the emotions that come with it.

As the welcoming face of our office, Kaylah is often the first point of contact for clients and visitors. Her approachable nature and commitment to delivering excellent service make her a valued member of the team and a key part of the client experience at Nutrien Harcourts McCathies.

‍

Clancie Johnson: Rising Through the Ranks with Dedication and Skill

Clancie embarked on her real estate career in 2024, starting as a receptionist where she quickly gained a solid understanding of the inner workings of the industry and the varied needs of clients. Her natural enthusiasm for delivering excellent customer service and her keen ability to learn enabled her to progress rapidly within the company.
Soon after, Clancie transitioned into a dual role providing support across both Commercial Leasing and Body Corporate operations, where she has continued to excel. In this capacity, she manages a diverse range of responsibilities—from coordinating commercial leases and assisting the leasing team with administrative tasks to supporting Body Corporate functions and communication. Her exceptional organisational skills and ability to juggle multiple priorities ensure that both areas run smoothly and efficiently.
Clancie is known for her approachable and professional manner, which fosters positive interactions with clients and colleagues alike. She consistently prioritises client satisfaction, making sure their needs are addressed promptly and thoughtfully. Her solid computer skills further enhance her ability to manage data and communications effectively in a fast-paced environment.
Despite being relatively new to the real estate sector, Clancie’s eagerness to expand her knowledge and improve her skills is clear. She remains committed to delivering high-quality results and providing exceptional support to the team.
With her combination of dedication, skill, and a client-focused mindset, Clancie has quickly become a valuable member of the Nutrien Harcourts McCathies team, poised for continued growth and success in the commercial leasing arena.
‍

Charlotte Horsfall, Reception/Property Manager: The Friendly Face of Nutrien Harcourts McCathies
‍
Charlotte Horsfall is the warm and welcoming presence you’ll first encounter when visiting Nutrien Harcourts McCathies. With years of experience in customer service, Charlotte brings not only a friendly smile but also a genuine positive attitude to every interaction, making clients feel comfortable and valued from the very start.
Known for her exceptional patience and helpfulness, Charlotte handles each enquiry with care and professionalism. Whether she’s answering questions, guiding visitors, or providing essential support to the team, her approachable nature shines through. Clients appreciate her ability to listen attentively and respond thoughtfully, ensuring they feel supported throughout their experience.
Charlotte’s role at the front desk goes far beyond typical reception duties. She is often the first point of contact and sets the tone for client relationships, making her an invaluable asset to the Nutrien Harcourts McCathies team. Her dedication to excellent service helps foster a welcoming environment that keeps clients returning and builds lasting trust.
Charlotte has recently achieved her Property Management Certificate and will soon transition into a Property Management role, marking an exciting step forward in her career. While taking on new responsibilities in property management, she will continue to fulfil her important role at reception, providing valuable support to both clients and the team.

‍