Independently Owned, Locally Grown, Community Loved
While Lynda Potter’s career in banking is important to her, it’s the impact beyond the branch that resonates most. Photo supplied
At Community Bank Home Hill & Ayr, it’s the people behind the counter who truly bring banking to life — and for Customer Service Officer Lynda Potter, it’s the connection to community that makes her role so meaningful.
Originally from Mackay, Lynda made the move north and has been part of the Community Bank team since 2021. While her career in banking is important to her, it’s the impact beyond the branch that resonates most.
“I’m proud to know that through my work, I’ve helped give back to the community,” Lynda shares.
That sense of purpose is at the heart of the Community Bank model — where profits are reinvested locally, supporting initiatives, groups and projects that strengthen the Burdekin region. For Lynda, knowing she plays even a small part in that bigger picture is what makes each day worthwhile.
In her role as a Customer Service Officer, Lynda is often the first point of contact for customers, helping with everyday banking needs while building genuine relationships along the way. It’s a role that requires both care and attention — qualities that come naturally to her.
Outside of work, Lynda enjoys a wide range of hobbies from clay target shooting and golf to fishing and reading, she values time spent doing the things she loves — especially when it involves family. With a husband, two sons, a daughter in law and a granddaughter, family time remains a central part of her life.
Living in the Burdekin has also brought its own rewards. For Lynda, it’s the simplicity and accessibility of small-town living that stands out.
“I enjoy the convenience of living in a small town,” she says — a sentiment shared by many locals who appreciate the close-knit nature of the community.
It’s this blend of professional purpose and personal connection that defines Lynda’s journey at Community Bank Home Hill & Ayr. Whether she’s assisting a customer at the counter or contributing to the broader community impact, she embodies what local banking is all about — people supporting people.
Contributed with thanks to Community Bank Home Hill & Ayr
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