Old Dog, New Tricks

In a world where tech is responsible for all aspects of our lives, it’s worth keeping in mind how this affects our seniors.

So much of our digital world keeps on changing, it becomes more difficult for many of our seniors to learn how to use new technology on their own. 

Many require help in learning how to use their smart phone, smart TV, or computer etc. 

One Ayr resident was having difficulties with his new devices until Mark Viero volunteer at the Burdekin Community Association helped him, free of charge.

The Ayr resident said Mark was quick to outline the problem and fixed both the resident’s laptop and checked their phone.

“After outlining the problem, he quickly assessed where the software problem was and quickly had the laptop up and running again,” he said.

“He then went further and scanned through the computer systems to ensure all programs were operating properly.

“Then he offered to scan through my phone settings to once again ensure maximum performance.

“As he worked, he used a tutorial method to ensure I understood why any changes/modifications were made and how I could maximise the value of my computer and mobile phone.”

Manager of Volunteers at Burdekin Community Association Rita Quagliata said, “Mark has demonstrated his remarkable patience, expertise, commitment, reliability and has assisted numerous Seniors through the years, ranging from 55 to 95 years of age.”

“He is a tech whiz, anyone who has a problem with their computer or phone, he finds the issue and sorts it out immediately.”

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Mark Viero, Photo supplied

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