At Community Bank Home Hill & Ayr, banking goes far beyond financial services. It’s about people, relationships, and giving back to the place we proudly call home.
The staff here are not only dedicated to providing outstanding service, but also to strengthening the community through the Community Bank model — where profits are reinvested locally.
Three team members who embody this commitment are Chris Delaney, Jade Bywaters, and Sally Smith, each bringing unique experiences and a shared passion for the Burdekin region.
Chris Delaney, a Customer Relationship Officer, is as local as they come. Born and raised in the Burdekin, Chris spent 15 years away before returning home, where he’s now been settled for the past 25 years. With 20 years of service at Community Bank Home Hill & Ayr, Chris says the best part of her role is helping customers achieve their goals.
“The ability to be able to help my customers reach their goals is what I enjoy most,” she said. “What makes me proudest is seeing how much is given back to the community I love, from the bank I love — just from customers choosing to bank with us.”
Jade Bywaters, Customer Relationship Manager, has called Ayr home since she was eight years old. Now raising her two daughters with her partner Shaun, she feels deeply connected to the region. Jade joined the Community Bank nearly seven years ago, starting as a Customer Service Officer before moving into the home loan space. She says helping customers achieve milestones like purchasing their first home or upgrading to their forever home is incredibly rewarding.
“I’m passionate about helping my customers achieve their goals — whether they’re purchasing their first home, upgrading to their forever home, or investing in property. It’s a privilege to play a part in such important moments in people’s lives.”
Sally Smith, also a Customer Relationship Officer, shares that strong local connection. Born and raised in Home Hill, she has spent the past 18 years in Ayr with her husband and two children. Sally has been with the Community Bank for six years and loves the opportunities her role provides to support others.
“What I enjoy most about my role is the opportunity to help others succeed and reach their goals. There’s something really fulfilling about supporting someone in achieving their goals and knowing my efforts made a meaningful difference,” she said.
Like Chris and Jade, Sally is especially proud of Community Bank Home Hill & Ayr and the tangible benefits it brings. “Knowing that the work we do every day helps support local sporting clubs, associations, and other community initiatives gives me a strong sense of pride,” she said.
Together, Chris, Jade, and Sally represent the heart of the Community Bank: locals serving locals, with a genuine commitment to helping customers succeed and ensuring the Burdekin community continues to thrive.
1. Chris Delaney
2. Jade Bywaters
3. Sally Smith
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