Masaki Golding is a key part of the Harvey Norman Burdekin sales team and an expert in his field. He’s the go-to guy for everything tech-related in the store, from helping staff get their heads around new gadgets to jumping in wherever the team needs an extra hand.
Masaki’s relationship with technology runs deep, though it wasn’t always that way. Born in Japan but growing up mostly in Bowen, his love affair with computers developed gradually.
“When growing up, I actually was not around tech at all… But while going to school, I found out that my favourite thing was to be around computers, and I taught myself how to work with them. I’ve just run with it.”
Before retail, Masaki’s career path was more hands-on than tech-driven. “I’m mostly certified in construction. I went from doing solar farms to retail!"
Transitioning from operating machinery to explaining computer specs might sound like a leap, but for Masaki, it was just another way to help people.
And helping people is what drives him. “We treat people how we want to be treated,” he says. “I’m able to empathise more and assure the people of Burdekin that someone is here to listen. It just feels good.”
Outside the shop floor, it’s all about family. Masaki and his wife, childhood sweethearts, are busy raising four kids. Between reading sessions, family walks, and a bit of exercise, the household is always full of life.
“My kids are my number one hobby,” he admits with a grin.
Masaki feels right at home in the Burdekin. Coming from a small town himself, he values the slower pace and tight-knit feel of regional life.
“There aren’t as many cars, not as many people, but it just feels right,” he says. “If you walk around the corner, you’ll probably run into someone you know. That’s how a community should be.”
Friendly, enthusiastic, and down-to-earth, Masaki is the kind of team member who makes Harvey Norman feel less like a store and more like a community hub.
“Me and my team—we’re definitely here for the people of the Burdekin. We care, and we’re always happy to help.”
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