For older and vulnerable adults in the Burdekin region, the BCA Home Care Service has provided practical support that helps people remain in their own homes for longer since 1977. Managed by Diana Churches, the service offers in-home care, community participation, and transport both locally and to Townsville for eligible clients. Services are available through the Home Care Packages Program, Commonwealth Home Support Program, National Disability Insurance Scheme, Queensland Community Support Scheme, Burdekin Community Transport Program and Department of Veterans’ Affairs and Carer Gateway Services etc via brokerage agreements.
The service supports a broad range of adults, from seniors needing help with daily tasks to younger clients accessing disability services. By assisting with household management, community engagement, and transport, the Home Care Service allows clients without local family support to maintain independence and avoid residential care. Diana reflects, “I believe that we make a difference every day for our clients… some without ever having the need to enter residential care.”
With a focus on person-centred care, the Home Care Service adapts to meet the evolving needs of the community, listening to clients and tailoring services accordingly. This flexibility ensures the service continues to uphold the Burdekin Community Association’s 50-year tradition of support.
The program also highlights career opportunities in aged care and disability care, with Diana encouraging locals to consider joining as Support Workers. “You do not need experience or training to start your journey in Aged Care and Disability Care,” she says, emphasising the importance of expanding the service’s reach to assist more clients.
For those in need of support or considering a role in aged care or disability care, the Home Care Service provides guidance, practical assistance, and a pathway to independence. Residents can contact BCA on (07) 4783 3744 to access services or explore career opportunities, ensuring the community continues to receive compassionate, professional care where it matters most.
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