At Community Bank Home Hill & Ayr, it’s the people behind the counter who make the biggest difference — not just in banking, but in building lasting community connections. Two of those friendly faces, Raelene and Sonya, share a deep passion for helping others and being part of something that gives back.
Raelene, who has called the Burdekin home for around 35 years, joined the Community Bank just four months ago. For her, the most rewarding part of the job is simple — it’s the people.
“Honestly, it’s the customers,” she says. “I enjoy chatting with them and building those relationships. I love being able to really help people and make a difference for them.”
Raelene says she’s proud to work for a bank that genuinely cares about its community. “I’m really proud that our community bank gives back and supports local people and organisations — it feels good to be a part of something that makes a difference.”
Sonya shares that same passion. Born and raised in Home Hill, she has spent her entire life in the region and knows what community connection truly means. “I have been in the region all my life. I was born and raised in Home Hill until I was 18 years old, then moved to Ayr. I now live near Clare with my two teenage girls,” she says.
Sonya joined the Home Hill & Ayr Community Bank team two years ago, working across both branches. “I really enjoy working for the Community Bank — helping customers and building a relationship with them gives me great satisfaction,” she says. “Being a local myself, I get to serve and help a great deal of friendly faces whom I know.”
For both Raelene and Sonya, their roles go far beyond transactions. It’s about connection — greeting familiar faces, listening, helping, and being part of a team that’s invested in the same community they call home.
“It’s one of the most rewarding parts of my role,” Sonya adds. “Working for a community bank that gives back to the community is something I’m truly proud of.”
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