Catch Up With Adrian Durelli From Harvey Norman

With degrees in Teaching and Multimedia & Information Technology—and years of experience working in the field of IT—Adrian’s transition into a proprietor role at Harvey Norman was seamless.

Before stepping into a proprietor role at Harvey Norman—where he’s spent more than 13 years—Adrian had built a diverse résumé that includes stints at EB Games, KFC, a tech startup, and even web development for Australian Mining Link.

He says that the technology and sales knowledge accrued throughout his career has helped him to thrive in his new role at Harvey Norman, Ayr.

“It definitely helps that I understand the technology,” says Adrian. “I was actually able to get a complete solution better than some colleagues that have been doing it for ages, just because they just didn't understand the technology.”

“My teaching experience has also helped as a proprietor, a trainer, and also as a sales person,” added Adrian.

Born and raised in Mackay, Adrian has travelled all across Australia as a Harvey Norman proprietor, eventually landing in the Ayr store six months ago—a place with which he has quickly fallen in love.

“The community has been extremely welcoming. I've already made some very good friends… just from being here, helping them multiple times and having chats and similar interests,” says Durelli.

Adrian says his way of giving back to the community is by offering the best possible services to customers: “The ultimate goal is always to have the best service. We can't do everything for the customer, but we try to do the most that we can so that they don't leave unhappy—so that they get a full solution.”

The ability to help people in this way is one of the main things that drew Adrian to becoming a proprietor. “I fell in love with helping people,” says Durelli. “You're your own boss, you get to go out, help the community, help people in your store… and then you get to also get to help your staff. I’ve been able to help them grow to a point where they now have a career.”

Much like Gary, Adrian is an avid football fan, and currently plays for the Burdekin FC Panthers. Beyond work and sport, he enjoys going out with mates and making connections in the community.

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